PRIVACY POLICY

Your Privacy Matters

Learn how we collect, use, and protect your personal information when you use our services.

Neurotechnology Logo

Introduction

This Privacy Policy explains how information about you is collected, used, and disclosed by Neurotechnology Pty Ltd and any parent or subsidiary (collectively, "Neurotechnology," "our", "us" or "we") when you access or use Neurotechnology Pty Ltd websites, mobile applications, and other products and services (collectively, the "Services") or otherwise interact with us. This policy applies to Neurotechnology Pty Ltd brands, websites, applications, and other technologies (we collectively refer to these as "Services").

Our Privacy Pledge

Our commitment is to put users first. We strive to be transparent about how we collect and use information from our users, to keep the information we collect secure, and to provide users meaningful choices. Since our founding in 2018, Neurotechnology Pty Ltd has intentionally avoided collecting data that identifies specific individuals (such as name, email address, physical address, GPS or phone number) to the extent possible. Neurotechnology Pty Ltd has appointed a Data Protection Officer to ensure Neurotechnology Pty Ltd maintains safe and consistent practices regarding your data and privacy.

Collection of Information

We collect the following types of information when you interact with our Services:

Device Identifiers

When you interact with our Services, we do not require you to provide information that identifies you personally. Instead, we collect and identify your device primarily using your mobile device advertising identifier, e.g. Apple's iOS Identifier for Advertising (IDFA) or Google's Android Advertising ID, as well as other identifiers.

User Names

To help protect your privacy, please do not choose a username which could be used to personally identify you, e.g. "JimSmith" or "Jsmith".

Other Information You Provide to Us

We collect the information that you provide to us, for example when you communicate with others or post, upload or store content, contact our Technical Support team, or provide billing information.

Log Information

We automatically collect information about your use of our Services and your device, including your IP Address, device model, browser version, operating system type, operating system version, mobile network information, device settings, and software data.

Location Information

We derive information about your general location (city, country) from your IP Address. Neurotechnology Pty Ltd does not collect precise location data, such as GPS coordinates, that could be used to pinpoint your physical location.

Information from Cookies and Other Technologies

We collect information using web beacons, cookies, and similar technologies. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, count visits, and understand how users interact with ads. Web beacons are electronic images that may be used in our Services and help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies and how to disable them, please see "Your Choices" below.

Use of Information

We use the information we collect to deliver, personalise, and improve our Services. We also use the information we collect to:

  • Personalise the Services and provide advertisements, content, or features that are targeted toward your interests;
  • Save and associate your activity across our Services and your different devices as well as associate any accounts you may use across Neurotechnology Pty Ltd Services together. We may associate activity and accounts under a single user ID;
  • Carry out or support promotions;
  • Create analytics and reports for external parties, including partners, publishers, advertisers, apps, third-parties and the public regarding the use of and trends within our Services and ads, including showing trends to partners regarding general preferences, the effectiveness of ads and information on user experiences; and
  • Detect and defend against fraudulent, abusive, or unlawful activity.

Sharing of Information

We share the information we collect within the Neurotechnology Pty Ltd family of brands. We do NOT sell, license or share information that individually identifies our users with companies, organisations or individuals outside of Neurotechnology Pty Ltd unless one of the following circumstances applies:

With Our Brands

Neurotechnology Pty Ltd shares information within its own brands.

With Your Consent

We will share information with companies, organisations or individuals outside of Neurotechnology Pty Ltd when we have your consent to do so.

For Legal and Other Purposes

We may access, preserve, and disclose information to investigate, prevent, or take action in connection with: (i) legal process and legal requests; (ii) enforcement of our Terms of Service; (iii) claims that any content violates the rights of third parties; (iv) protecting the rights, property or personal safety of Neurotechnology Pty Ltd, its users, or the public; (v) establishing or exercising our legal rights or defending against legal claims; or (vi) as otherwise required by law.

New Ownership

If the ownership or control of all or part of Neurotechnology Pty Ltd or specific Services changes as a result of a merger, acquisition or sale of assets, we may transfer your information to the new owner.

Your Choices

Accounts

In most cases, you can easily delete your data at any time by deleting the app and/or resetting your Advertiser ID. We can no longer associate any stored data with you. If you have linked a social account (e.g. FaceBook, GPGS or GameCenter), then you can unlink the app with those social providers to disassociate yourself with any stored data. If you do this, your unique username and game play may no longer be retrievable. If you have any further questions regarding removal of data, please contact hello@neurotechnology.com.au.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies; however, the Services may not function properly if you do so.

Notifications

You have the ability to turn application notifications on and off by adjusting the settings of your mobile device. If you wish to allow or discontinue receiving Push Notifications or Local Notification, please consult the settings on your mobile device.

Security & Data Management

Information Security

Neurotechnology Pty Ltd has adopted commercially reasonable technical, administrative and physical safeguards in place to help protect against unauthorised access, use or disclosure of customer information we collect or store.

Data Retention

We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.

Protecting Children's Privacy

Our Services are not intended for use by children. We do not knowingly collect, use, or share information from children under age 16. If you believe that your child may have provided us with personal information, please contact us at hello@neurotechnology.com.au.

Contact Information

If you have questions, suggestions, or wish to make a complaint, please contact us at:

Neurotechnology Pty Ltd
6/201 New South Head Road
Edgecliff NSW 2027
Australia

Email: hello@neurotechnology.com.au

Phone: +61 0477 131 169