Our Privacy Pledge
Our commitment is to put users first. We strive to be transparent about how we collect and use information from our users, to keep the information we collect secure, and to provide users meaningful choices. Since our founding in 2018, Neurotechnology Pty Ltd has intentionally avoided collecting data that identifies specific individuals (such as name, email address, physical address, GPS or phone number) to the extent possible. Neurotechnology Pty Ltd has appointed a Data Protection Officer to ensure Neurotechnology Pty Ltd maintains safe and consistent practices regarding your data and privacy.
Collection of Information
We collect the following types of information when you interact with our Services:
When you interact with our Services, we do not require you to provide information that identifies you personally. Instead, we collect and identify your device primarily using your mobile device advertising identifier, e.g. Apple’s iOS Identifier for Advertising (IDFA) or Google’s Android Advertising ID, as well as other identifiers.
To help protect your privacy, please do not choose a username which could be used to personally identify you, e.g. “JimSmith” or “Jsmith”.
Other Information You Provide to Us.
We collect the information that you provide to us, for example when you communicate with others or post, upload or store content, contact our Technical Support team, or provide billing information.
We automatically collect information about your use of our Services and your device, including your IP Address, device model, browser version, operating system type, operating system version, mobile network information, device settings, and software data.
We derive information about your general location (city, country) from your IP Address. Neurotechnology Pty Ltd does not collect precise location data, such as GPS coordinates, that could be used to pinpoint your physical location.
Information from Cookies and Other Technologies.
We collect information using web beacons, cookies, and similar technologies. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, count visits, and understand how users interact with ads. Web beacons are electronic images that may be used in our Services and help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies and how to disable them, please see “Your Choices” below.
Information from Others.
We collect information about you when we receive it from other users, third parties, and affiliates. For example, when you connect your account to third-party services or sign in using a third-party partner (like Steam, Google Play Game Services, iOS Game Center or Facebook), we collect information in accordance with the privacy policies and authorisation procedures determined by those services.
Advertising and Analytics Services Provided by Others.
Advertising and Analytics Services Provided by Others
We use the information we collect to deliver, personalise, and improve our Services. We also use the information we collect to:
Sharing of Information
We share the information we collect within the Neurotechnology Pty Ltd family of brands. We do NOT sell, license or share information that individually identifies our users with companies, organisations or individuals outside of Neurotechnology Pty Ltd unless one of the following circumstances applies:
With Our Brands.
Neurotechnology Pty Ltd shares information within its own brands.
With Your Consent.
We will share information with companies, organisations or individuals outside of Neurotechnology Pty Ltd when we have your consent to do so.
For Legal and Other Purposes.
We may access, preserve, and disclose information to investigate, prevent, or take action in connection with: (i) legal process and legal requests; (ii) enforcement of our Terms of Service; (iii) claims that any content violates the rights of third parties; (iv) protecting the rights, property or personal safety of Neurotechnology Pty Ltd, its users, or the public; (v) establishing or exercising our legal rights or defending against legal claims; or (vi) as otherwise required by law.
If the ownership or control of all or part of Neurotechnology Pty Ltd or specific Services changes as a result of a merger, acquisition or sale of assets, we may transfer your information to the new owner.
In most cases, you can easily delete your data at any time by deleting the app and/or resetting your Advertiser ID. We can no longer associate any stored data with you. If you have linked a social account (e.g. FaceBook, GPGS or GameCenter), then you can unlink the app with those social providers to disassociate yourself with any stored data. If you do this, your unique username and game play may no longer be retrievable. If you have any further questions regarding remove of data, please contact [email protected]
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies; however, the Services may not function properly if you do so.
You have the ability to turn application notifications on and off by adjusting the settings of your mobile device. If you wish to allow or discontinue receiving Push Notifications or Local Notification, please consult the settings on your mobile device.
Neurotechnology Pty Ltd has adopted commercially reasonable technical, administrative and physical safeguards in place to help protect against unauthorised access, use or disclosure of customer information we collect or store.
We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.
Protecting Children’s Privacy
Our Services are not intended for use by children. We do not knowingly collect, use, or share information from children under age 16. If you believe that your child may have provided us with personal information, please contact us at [email protected]
Neurotechnology Pty Ltd is based in Australia and we process and store information in the Oceanic Region. As such, we may transfer your information to, or store or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction. We will take steps to ensure that your personal data receives an adequate level of protection in the jurisdictions in which we process it.
Residents of the European Economic Area
Legal Basis for Processing
If you are a resident of the EEA, when we process your personal data we will only do so in the following situations:
Data Subject Requests.
If you are a resident of the EEA, you have the right to access personal data we hold about you and to ask that your personal data be corrected, erased, or transferred. You may also have the right to withdraw a consent you previously provided, or to object to or request that we restrict certain processing. If you would like to exercise any of these rights, you may contact us as indicated below.
Questions or Complaints.
If you are a resident of the EEA and have a concern about our processing of personal data that we are not able to resolve, you have the right to lodge a complaint with the data privacy authority where you reside. For contact details of your local Data Protection Authority, please see:
If you have questions, suggestions, or wish to make a complaint, please complete a feedback form or you can contact us at:
Neurotechnology Pty Ltd
‘6 Edgecliff Mews’
193-201 New South Head Road
NSW Australia 2027